News
Demand Surcharge
DHL Express remains committed to delivering exceptional service through our extensive global network. As we continue to adapt to the evolving landscape of political and economic challenges impacting global trade, we prioritize agility and resilience.
To maintain our service level during periods of peak demand, we will be activating Demand Surcharge, effective 1st October 2025 until 16th February 2026. This surcharge will apply to selected DHL Express shipping services: DHL EXPRESS WORLDWIDE, DHL EXPRESS 12:00, DHL EXPRESS 10:30, DHL EXPRESS 9:00, DHL EXPRESS ENVELOPE, DHL EXPRESS BREAKBULK, DHL ECONOMY SELECT and DHL ECONOMY BREAKBULK including the respective IMPORT and 3rd COUNTRY equivalents.
WHY IS THIS SURCHARGE APPLIED?
The DHL Express network is built on a unique transportation model that combines dedicated DHL aircraft with commercial airline capacity, ensuring reliable service to over 220 countries and territories. However, during peak demand periods, shipment volumes can fluctuate significantly and exceed our network’s capacity base levels.
In recent years, global trade has experienced unprecedented volatility, making it increasingly unpredictable and challenging. The Demand Surcharge enables us to allocate additional resources and capacity where needed, helping with the navigation of these complexities and the delivery of the high-quality service you expect. The Demand Surcharge, also known as the peak season fee, is a common practice that has been applied in the logistics industry for many years.
HOW IS THIS SURCHARGE APPLIED?
In line with last year, the Demand Surcharge will apply per shipment in EUR per kg according to the origin and destination.
To stay up to date with the latest information about Demand Surcharge and to understand how these surcharges are calculated, we recommend visiting our website: https://mydhl.express.dhl/lt/en/ship/surcharges/demand-surchar...
We value your business and appreciate your support with the activation of this surcharge. We are confident that by implementing Demand Surcharge, we will be fully equipped to meet your expectations and maintain excellent service quality.
The new DHL Service Point recently opened in Barboros Radvilaitės str 5, Vilnius, in front of the Cathedral square.
Bring your shipment before 5 pm and it will leave the same day!
Problems with packaging? - No worries! Pack your shipment at DHL Service Point. Packing materials are free of charge.
Do not want to wait for a courier at home? - Redirect the shipment to the DHL Service point and pick it up when it’s convenient for you.
Visit us and check for surprises in the new DHL Service Point!
